From the early days of networking to today's cloud-first world, we've evolved alongside technology while keeping one thing constant: our commitment to your success.
WonderLAN started in a garage in Los Angeles, helping small businesses set up their first local area networks. Back then, "the cloud" meant the weather, and most offices still used typewriters alongside their brand-new computers.
As businesses discovered email and the internet, we grew from break-fix services to proactive network management. We watched Windows 95 launch, survived Y2K, and helped hundreds of businesses navigate the dot-com boom.
We pioneered remote monitoring and management long before it was standard. While others were still driving to every service call, we built systems to fix problems remotely - often before clients even noticed them.
Frustrated with generic tools that didn't fit our needs, we built SynapticIO - our proprietary RMM platform. What started as an internal tool became the backbone of our service, purpose-built for exactly how modern businesses need IT to work.
We manage thousands of devices across Greater Los Angeles, combining cutting-edge automation with the personal touch of a team that genuinely cares. Three decades in, we're just getting started.
Why businesses choose us over the competition
SynapticIO isn't off-the-shelf software. We built it ourselves over 10+ years, refined through managing thousands of real-world devices. It does exactly what we need - and nothing we don't.
We earn your business every month. If we're not delivering value, you're free to leave. But after 35 years, we're pretty confident you'll stick around.
We're based in Los Angeles and know the local business landscape. But we solve 95% of issues remotely, which means faster fixes and lower costs for you.
No phone trees. No offshore call centers. No ticket systems that black-hole your requests. Just real people who answer fast and actually fix things.
Per-device pricing. No setup fees. No hidden charges. No surprise "consulting hours" on your bill. You always know exactly what you're paying.
This isn't just marketing speak. After 35 years, we've built relationships, not transactions. Your success is literally our business model.
Most MSPs use generic, one-size-fits-all platforms. We built our own because we knew there had to be a better way.
SynapticIO is our secret weapon - a purpose-built RMM platform that monitors, manages, and maintains your IT infrastructure with intelligence that only comes from real-world experience managing thousands of devices.
Learn How It WorksHow we think about technology and your business
We don't wait for things to break. SynapticIO monitors your systems 24/7, catching issues before they impact your business. Most of our clients don't even know when we've prevented a problem - which is exactly how it should be.
Automation handles the routine stuff - patches, monitoring, backups. This frees up our team to focus on what humans do best: strategic thinking, complex problem-solving, and actually caring about your success.
Every service tier includes enterprise-grade security. We don't treat it as an add-on because in 2024, security isn't optional - it's fundamental to everything we do.
We could upsell you on every new gadget and service. Instead, we recommend what you actually need. Our model works when you succeed - so we're genuinely invested in your growth, not our commission.
The people behind your IT success
Our team includes systems engineers, network specialists, security experts, and veteran IT professionals who've seen it all. Average tenure? Over 8 years. We invest in our people so they can invest in your success.
"Two years with WonderLAN and we haven't had a single major outage. Their monitoring catches everything before it becomes a crisis. Best IT decision we've ever made."
"Finally, an IT company that doesn't talk down to me. They explain things clearly, respond fast, and the pricing is exactly what they promised. No surprises."
"The vCIO service is worth the Enterprise tier alone. They helped us plan our growth, migrate to the cloud, and actually saved us money on software licenses. Strategic partners, not just support."
Let's have a conversation about your IT needs. No sales pitch, no pressure - just honest advice about how we can help.